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OnLine e-training and Tele-Conference session(s).

OnLine e-training and Tele-Conference session(s).

LIVE ONLINE TRAINING (up to 3-Hours)

Jorlink now offers an efficient Interactive, cost effective way to train or update your skills via the Internet One-on-One. Everyone knows that face-to-face training is the most effective, but it's time consuming and expensive. Now you have a new option; with Jorlink's Interactive Internet e-Demo, e-Training and Tele-Conference service we can do training with you at your premises and a live instructor at the other end whenever is more convenient to you

Phase 1 (45+ min): Discovery, learning about your business, marking\engraving needs.  Setup PC\Software\Machine Configuration.

Phase 2 (45+ min): Learning about the software, creating jobs, highlights of machine.

Phase 3 (45+ min): Q&A, Advance questions, Running Production Job

* Weekend hours may be available with for an additional $50 to block of time
** Remember, 3-Hours is NOT to compare to an onsite Setup\Training, we will do our best at helping you understand your equipment.  If more hours are needed, let us know so we can quote additional time.

More Info
12/17/2013
T-01ETRAIN
$495.00
Our Sale Price: $395.00
You save: $100.00 (20.2%)
365 Gold-Care Support Plan, Yearly Diagnostic Phone\Remote Contract (Jorlink Clients)
365 Gold-Care Support Plan, Yearly Diagnostic Phone\Remote Contract (Jorlink Clients)

365GC Support Plan, Yearly Diagnostic Remote Contract

2nd-Additional Years Price: $495

* Hours of Operation: 9:00am - 5:00pm M-F (EST)

- Program Start Date begin with the date on this invoice and End on its' One (1) Year Anniversary.

- This program covers technical troubleshooting of software and equipment ONLY.

- This program covers 30-minutes of Q&A, “How to”.  For more in-depth training, we recommend our pre-paid 1-3-hour training sessions.

- We will attempt to assist in the repairs of your product, after a certain amount of time (~2+ Hours) we may recommend on-site assistance.

 

HOW IT WORKS:

 

  1. Call us at (336) 288-1613 Ext. 202, Lets us know if you a Yearly Support Contract & you require troubleshooting Support.
  2. Login on-line to our Support Portal (www.JORLINK.com > SUPPORT > CREATE HELPDESK CASE), create a case and enter your details with Severity of the problem.
  3. We will contact you within 2-8 Working hours via phone or email, depending on severity of your case.
  4. We will troubleshoot the problem for 30-60 minutes, thereafter we may upgrade your case to LEVEL II support.
  5. If Level II support is not able to rectify the problem, we will suggest an on-site visit with labor and expenses as additional charges.

 

BENEFITS:

 

1) A ten (10%) Discount on Labor & Most Parts\\Supplies (Cermark Products & Tube repairs are excluded)

2) Helpdesk tracking for your case with SLA Service

3) Expert technical support from a Level I or Level II team

4) Returns allowed on parts with a Standard Re-stocking Fee, see our Terms & Conditions-Policies

5) Extended hours of operation, Appt Link: https://jorlink.com/contact-us

6) Loaner tools can be provided for troubleshooting purposes such as our Laser Tube Power Meter (Value at $150/loan)*    

*$50 Processing/ship fee applies

 

Rev. 03/30/2023MQ

More Info
12/17/2013
TEL-365GC
TEL-365GC
3
$695.00
Bearing Kit, Six (6) Bearings for Meistergram\H2 Machines (4 End Carriage-X & Y-axis & 2-Z-Axiz)
Bearing Kit, Six (6) Bearings for Meistergram\H2 Machines (4 End Carriage-X & Y-axis & 2-Z-Axiz)

Bearing Kit, Six (6) Bearings for Meistergram\H2 Machines (4 End Carriage-X & Y-axis & 2-Z-Axiz, Savings of 25%+ with Kit) MSRP $108

More Info
7/13/2015
R7009101.KIT
7009101
1 lbs
$108.00
Bearing, End Carriage, X & Y-axis, Meistergram\H-Square Machines (Ea.)
Bearing, End Carriage, X & Y-axis, Meistergram\H-Square Machines (Ea.)

Bearing, End Carriage, X & Y-axis, Ball-Radial, Flush, .875"OD, .312"ID, .343" THK Each (All Meistergram \ HSquare Machines)

More Info
12/17/2013
R7009101.0
7009101
$21.00
Bearing, Z-Axis-Bottom Leadscrew, Ball, .250ID, .625OD, .69 Flange (All Meistergram \ HSquare Machines)
Bearing, Z-Axis-Bottom Leadscrew, Ball, .250ID, .625OD, .69 Flange (All Meistergram \ HSquare Machines)

Bearing, Z-Axis-Bottom Leadscrew, Ball, .250ID, .625OD, .69 Flange Each (All Meistergram \ HSquare Machines) Sold as Kit of 2 for $48.00

More Info
12/17/2013
R7009117.1
7009117
$24.00
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Jorlink USA, Inc,
3714 Alliance Dr., Suite 100
Greensboro, NC 27407
TEL: (336) 288-1613
eMail: sales@jorlink.com

M-F 9am-5pm EST 
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