Drivers/Manuals
Drivers\Firmware\Manual
Visit our HelpDesk for Q&A session
For one-on-one online\phone support, see our Support Options
Live Support Options
1. E-MAIL SUPPORT
Create an online ticket with our HelpDesk software and receive email suggestions, advice, drivers, user manuals and other downloads. SLA* response time within 1-2 days and access to our online HelpDesk Q&A section.
Follow us FaceBook and get a FREE one-time phone consultation call, up to 10 mintues.
2. SINGLE CASE PHONE SUPPORT CALL
(via Phone or New Video Conferencing App!)
Get a one-on-one diagnostic phone & video support session. One of our technicians will work with you to resolve your incident with your GCC driver or other equipment.
3. 365 GOLD-CARE YEARLY SUPPORT PLAN
(via Phone or New Video Conferencing App!)
Unlimited Email, Phone & Video App Support for a FULL YEAR!
Plus added benefits such as loaner troubleshooting tools (laser power meter, belt tension tester, table alignment tool, etc...) extended hours of operation upon request and returns allowed on parts with a re-stocking fee. SLA* response time within 2-4 hours.
4. ON-SITE TECHNICAL SUPPORT
Repairs, Maintance & Training
Jorlink has a team of Certified Machine Technicians ready to visit a clients location and help them maintain and repair their machines.
New Software and Upgrades for GCC Drivers & More
