SLA-Level Agreement Program with online access to your case history, monitored by the manufacturer and Jorlink technical staff.
Extended hours of operation upon request (weekends or early evenings)
Loaner tools can be provided for troubleshooting purposes such as our Laser Tube Power Meter (value at $150/loan, processing/ship fee applies) or other technician tools.
DISCOUNTS, 5% on Labor & Most Parts\Supplies (tube repairs are excluded).
Returns allowed on parts with a Standard Re-stocking Fee, see our Terms of Sale
HelpDesk with Q&A Area, OS Software Drivers, and Firmware, Updates.