365GC Support Plan, Yearly Diagnostic Remote Contract

2nd-Additional Years Price: $495

* Hours of Operation: 9:00am - 5:00pm M-F (EST)

- Program Start Date begin with the date on this invoice and End on its' One (1) Year Anniversary.

- This program covers technical troubleshooting of software and equipment ONLY.

- This program covers 30-minutes of Q&A, “How to”.  For more in-depth training, we recommend our pre-paid 1-3-hour training sessions.

- We will attempt to assist in the repairs of your product, after a certain amount of time (~2+ Hours) we may recommend on-site assistance.

HOW IT WORKS:

1. Call us at (336) 288-1613 Ext. 202, Lets us know if you a Yearly Support Contract & you require troubleshooting Support.
2. Login on-line to our Support Portal (www.JORLINK.com > SUPPORT > CREATE HELPDESK CASE), create a case and enter your details with Severity of the problem.
3. We will contact you within 2-8 Working hours via phone or email, depending on severity of your case.
4. We will troubleshoot the problem for 30-60 minutes, thereafter we may upgrade your case to LEVEL II support.
5. If Level II support is not able to rectify the problem, we will suggest an on-site visit with labor and expenses as additional charges.

BENEFITS:

1) A ten (10%) Discount on Labor & Most Parts\\Supplies (Cermark Products & Tube repairs are excluded)

2) Helpdesk tracking for your case with SLA Service

3) Expert technical support from a Level I or Level II team

4) Returns allowed on parts with a Standard Re-stocking Fee, see our Terms & Conditions-Policies

5) Extended hours of operation, Appt Link: https://jorlink.com/contact-us

6) Loaner tools can be provided for troubleshooting purposes such as our Laser Tube Power Meter (Value at $150/loan)*    

*$50 Processing/ship fee applies

Rev. 03/30/2023MQ

0EL4110 Purex Ebase 400 Ebase 120V, for Large Desktop Base Laser Equipment

HTS Code: 8421 39 8015

INCLUDES

• 2 x Main Filters
• 2 x Pre-filters
• 1 x Connection Kit
• 1 x Power Cable
• 1 x Manual
• Ebase 400 fume extractor
• Part number 0EL4110
• Wide lasers up to 1M can be placed on top of the unit with no unsightly overhang
• Visual and audio alerts for blocked filters
• Automatic electronic flow control 
• Maintains a constant extraction rate even as the filter blocks
• LED filter status - green = ok, yellow = nearly full, red = replacement needed
• Adjustable airflow

• Varicolored filter blocked warning system
• Low capital and running costs
• Quick change, patented labyrinth pre-filters deliver longer fill 0EL4110 Purex Ebase 400
• Submicronic (HEPA) filtration removes 99.997% of particles down to 0.03 microns
• Activated carbon filtration removes harmful gas
• Simple to install and quiet in operation

The Purex Ebase 400 features analog controls and welded stainless steel construction. Its HEPA filtration removes 99.997% of particles down to 0.3 microns and is compatible with a variety of easy-to-change filters, each designed for a different application. The Ebase 400 can also be interfaced with external machinery by using an optional interface kit.

An LED on the unit's face provides constant filter status for the operator (green = ok, yellow = nearly full, red = replacement needed). In addition, there is a visual and audible alarm to indicate that the filter has become blocked.

Switch, Main Power, Illuminated DPST Green

Cover, Green Switch Cover, Splashproof 060 Cap

Spindle, Switch, Purex System: FumeCube Dual, Alpha 200\400

49000010  Y axis belt tenion gauge for Puma