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30-Minutes 1on1 Diagnostic Troubleshooting Call (Level I Tech.)
Seller: ( 0 ) Jorlink
Feedback: There are currently no ratings.
7/24/2023
TEL-1ON1.30
p11148
$75.00

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Select all times that could work. We will be in touch to schedule a time within those that work for you.

30-Minutes 1-On-1 Diagnostic Phone Call Support

* Recommended for basic troubleshooting, driver installation issues, Q&A, parts replacement instructions, Pre-Onsite Troubleshooting
** SPECIAL Rate for Educational & Non-Profit Organizations as well as Service Personnel (1st Responders, Teachers, Retired Personnel) 

(After your purchase, a Jorlink representative will be in touch to arrange the meeting time and to provide you with a meeting link. Please be sure to select a preferred timeframe)

Disclaimer:

(a) We will do our best to troubleshoot and evaluate the problem and attempt to reach a solution. This will require clients to adjust and repairs on their own with our remote assistance and instructions. Parts may need to be purchased with a no-returns policy unless you have an active membership in our yearly 365-Support program.

(b) A per event/case call will be limited to thirty minutes (30 min Max); if the problem has not been resolved within this time, we will provide other suggestions for on-site service or additional paid services.

(c) We recommend having a person on-site with experience in the Electro-Mechanical field assist as there is electrical testing with a digital voltage meter that may be required.  CAUTION MUST be taken when around electricity or working to measure laser tube power, use protective eyewear or any other safeguards.

(e) REPAIRS ARE NOT GUARANTEED, please discuss with your Sales Rep. on upgrades and credits for our services with any trade-in equipment.

 
 
 
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If you need any assitance: 336-288-1613 
Email: sales@jorlink.com

FRAUD ALERT NOTICE

  1. Direct Delivery Only Service (Packages can NOT be redirected)
  2. Signature Required Deliveries (Adult I.D. and signature will be required)
  3. Jorlink will be calling to confirm new orders and ask additional information.

 

Secure Checkout

 

NOTE: Thank you for your order.  Orders will normally be shipped within 24-hours or less. 
RUSH orders will be shipped the same day if placed before 2pm EST and if in-stock.

If your equipment is down, please let us know as we will do our best to get you the product ASAP.

Read\Click Here for DAMAGE CLAIM POLICY 

  UPS Delivery Times from NC Zip Code 27407-Click Her for UPS Ground Delivery Link

 

 

TAX- The States in red require sales tax  for Roland Drop Shipped orders.  
Those charges will not be reflected in the checkout area however you will be contacted for payment of those charges. 
(CA, CO, FL, GA, IL, MA, MI, NJ, NY, PA, TN, TX, WA, WI, MN)
Our Checkout System Has Been Updated to Serve You Better
For personal assistance please use our contact form or call us at: (336)288-1613


 
 

 

 

 

Jorlink USA, Inc,
3714 Alliance Dr., Suite 100
Greensboro, NC 27407
TEL: (336) 288-1613
eMail: sales@jorlink.com

M-F 9am-5pm EST 
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Jorlink USA, Inc. BBB Business Review