Telephone Support for GCC Laserpro equipment, Roland engravers, Meistergram or HSquare machine support. | Jorlink USA > My Account > Cart
X

There are currently no items in your shopping cart.
365 Gold-Care Support Plan, Yearly Diagnostic Phone\Remote Contract (Jorlink Clients)
365 Gold-Care Support Plan, Yearly Diagnostic Phone\Remote Contract (Jorlink Clients)
Seller: ( 0 ) Jorlink
Feedback: There are currently no ratings.
12/17/2013
TEL-365GC
$695.00

365GC Support Plan, Yearly Diagnostic Remote Contract

2nd-Additional Years Price: $495

* Hours of Operation: 9:00am - 5:00pm M-F (EST)

- Program Start Date begin with the date on this invoice and End on its' One (1) Year Anniversary.

- This program covers technical troubleshooting of software and equipment ONLY.

- This program covers 30-minutes of Q&A, “How to”.  For more in-depth training, we recommend our pre-paid 1-3-hour training sessions.

- We will attempt to assist in the repairs of your product, after a certain amount of time (~2+ Hours) we may recommend on-site assistance.

 

HOW IT WORKS:

 

  1. Call us at (336) 288-1613 Ext. 202, Lets us know if you a Yearly Support Contract & you require troubleshooting Support.
  2. Login on-line to our Support Portal (www.JORLINK.com > SUPPORT > CREATE HELPDESK CASE), create a case and enter your details with Severity of the problem.
  3. We will contact you within 2-8 Working hours via phone or email, depending on severity of your case.
  4. We will troubleshoot the problem for 30-60 minutes, thereafter we may upgrade your case to LEVEL II support.
  5. If Level II support is not able to rectify the problem, we will suggest an on-site visit with labor and expenses as additional charges.

 

BENEFITS:

 

1) A ten (10%) Discount on Labor & Most Parts\\Supplies (Cermark Products & Tube repairs are excluded)

2) Helpdesk tracking for your case with SLA Service

3) Expert technical support from a Level I or Level II team

4) Returns allowed on parts with a Standard Re-stocking Fee, see our Terms & Conditions-Policies

5) Extended hours of operation, Appt Link: https://jorlink.com/contact-us

6) Loaner tools can be provided for troubleshooting purposes such as our Laser Tube Power Meter (Value at $150/loan)*

    

*$50 Processing/ship fee applies


Make Your Purchase More Productive

 With A Support Plan

Roland 64” CAMM-1 GR2-640 Vinyl Cutter
MVR-GR640
$6,995.00
8189
Quatro SPH82B5i-T44G Medium-Heavy Duty Filtration System
QSPH82B5i-T44G
$6,436.00
11125
R2600215.0BK
$5,995.00
360
Roland 54” CAMM-1 GR2-540 Vinyl Cutter
MVR-GR540
$5,995.00
8188
VersaStudio BN-20 Desktop Inkjet Printer/Cutter (1 In-Stock)
MVR-BN20
$6,795.00
Our Sale Price: $5,995.00
You save: $800.00 (11.77%)
10441
Quatro SPH82HB5T44S4- Multiple Station Laser Fume Extractor 230V. High pressure Brushless Motor
QMSPH82HB5T44S4
$5,883.00
10767
Quatro SPH 82HB5 T44G- Multiple Station Laser Fume Extractor 230V. High pressure Brushless Motor
QMSPH82HB5T44G
$5,863.00
10766
Cutting Plotter GCC RX II 132S, 52" -
MGV-RXII132S
$5,775.00
8184
Jaguar J5-183LX, 72 inch
MGJ5-183LX
$5,600.00
8193
Quatro CSA626L-S4G-EA-8
QMCSA626LS4GEA8
$5,495.00
11165
Ebase Purex, 400 Multivolt (90v-235v)
MPE-0EL4110
$4,997.00
10469
R2550001.0BK
$4,995.00
357
Jaguar J5-132LX, 52 inch
MGJ5-132LX
$4,900.00
8192
Cutting Plotter, GCC RX II-101S, 40"
MGV-RXII-101S
$4,840.00
8185
Quatro CSA 6B6 S4S4 Heavy Duty Dust & Odor Removal Multipurpose laser Fume Extraction
QMCSA6B6S4S4
$4,708.00
10760
Quatro CSA 6B6-S4G Heavy Duty Dust & Odor Removal Multipurpose laser Fume Extraction Brushless
QMCSA6B6S4G
$4,598.00
10759
Quatro SPH 835 T44 S4 Multiple Station Laser Fume Extractor 230V. Brush Motor
QMSPH835-T44S4
$4,488.00
10763
Quatro CSA626L-S4S4-EA-8
QMCSA626LS4S4EA8
$4,374.00
10758
R2C092220.0
$3,982.00
361
Jaguar J5-101LX, 40 inch
MGJ5-101LX
$3,850.00
8191
Blower Motor, Purex ATEX Pump
MPEA-300615
$3,833.00
286
Blower Motor, Purex Pump
MPEA-300614
$3,832.00
10857
R2350010.0-BK
$3,654.00
356
Xbase 400 Laserex 2-Tier
MPE-0AL4107
$3,591.00
709
Inverter, Purex Filtration System
MPEA-400393
$3,480.00
516
Cutting Plotter GCC RX II-61, 24"
MGV-RXII-61-24
$3,465.00
8186
R6000101.0-BK
$3,445.00
466
Quatro SPH 4B6 T4S4 Multi-Purpose Filtration Station 120V. Brushless Motor
QMSPH4B6T4S4
$3,300.00
10756
Quatro SPH-4B6-T4G Multi-Purpose Filtration Station 120V. Brushless Motor
QMSPH4B6T4G
$3,190.00
10755
Inverter, Purex Filtration System
MPEA-400455
$3,067.00
10974
Rail, X-axis Spirit GX Upgrade GLS Kit
LGCC-29006389G
$3,356.00
Our Sale Price: $2,995.00
You save: $361.00 (10.76%)
10988
Inverter, Purex Filtration System
MPEA-400439
$2,992.00
520
Alpha 400, 120V (0AL4103)
MPE-0AL4103.120
$2,769.00
10467
Cutting Plotter , GCC Puma IV 52 in
MGCCV-PIISP-132S
$2,750.00
4
Inverter, Purex Filtration System
MPEA-400454
$2,585.00
10973
Spark Arrestor For Digital Series Purex Units
MPEA-890241
$2,561.00
8338
CADlink, SignLab 10 Print & Cut Software (New Package)
SCAD-SL10PRICUT.1LIC
$2,500.00
6129
Rail, X-axis Linear Guide with Bearing Block, PCB(4A) for 5206E MB (Spirit SGLS/HYB)
LGCC-290104430G
$2,695.00
Our Sale Price: $2,495.00
You save: $200.00 (7.42%)
9372
Rail, X-axis Linear Guide w/Bearing Block, PCB(5A) for 5272 MB (Spirit SGLS/HYB)
LGCC-29006352G
$2,616.00
Our Sale Price: $2,495.00
You save: $121.00 (4.63%)
3094
Jaguar J5-61LX 24 inch
MGJ5-61LX
$2,450.00
8190
Quatro SPH 426 T4S4 Multi-Purpose Filtration Station 120V. Brush Motor
QMSPH426T4S4
$2,354.00
10748
Blower Motor, Purex Pump
MPEA-300612
$2,333.00
285
Quatro SPH426L-T4G-EA-8
QMSPH426LT4GEA8
$2,244.00
10747
Inverter, Purex Filtration System
MPEA-400396
$2,211.00
519
Rail, X-axis Linear Guide with Bearing Block Assembly Spirit LS
LGCC-290107980G
$2,495.00
Our Sale Price: $2,195.00
You save: $300.00 (12.02%)
11049
Expert Pro 132, 52 inch
MGEP-132
$2,195.00
8195
Rail, X-axis Linear Guide with Bearing Block Assembly (Spirit LS, X-axis PCB 5a, 5272MB)
LGCC-29006040G
$2,495.00
Our Sale Price: $2,195.00
You save: $300.00 (12.02%)
3093
FumeCube Max W/2-Arm 120 v.
MPE-072116-2
$2,090.00
10528
Inverter, Purex Filtration System
MPEA-400453
$1,978.00
10972
FumeCube Max Single Arm 120V.
MPE-072116-1
$1,950.00
10472

 

If you need any assitance: 336-288-1613 
Email: sales@jorlink.com

FRAUD ALERT NOTICE

  1. Direct Delivery Only Service (Packages can NOT be redirected)
  2. Signature Required Deliveries (Adult I.D. and signature will be required)
  3. Jorlink will be calling to confirm new orders and ask additional information.

 

Secure Checkout

 

NOTE: Thank you for your order.  Orders will normally be shipped within 24-hours or less. 
RUSH orders will be shipped the same day if placed before 2pm EST and if in-stock.

If your equipment is down, please let us know as we will do our best to get you the product ASAP.

Read\Click Here for DAMAGE CLAIM POLICY 

  UPS Delivery Times from NC Zip Code 27407-Click Her for UPS Ground Delivery Link

 

 

TAX- The States in red require sales tax  for Roland Drop Shipped orders.  
Those charges will not be reflected in the checkout area however you will be contacted for payment of those charges. 
(CA, CO, FL, GA, IL, MA, MI, NJ, NY, PA, TN, TX, WA, WI, MN)
Our Checkout System Has Been Updated to Serve You Better
For personal assistance please use our contact form or call us at: (336)288-1613


 
 

 

 

 

Jorlink USA, Inc,
3714 Alliance Dr., Suite 100
Greensboro, NC 27407
TEL: (336) 288-1613
eMail: sales@jorlink.com

M-F 9am-5pm EST 
Facebook Linkedin twitter Instagram YouTube
Jorlink USA, Inc. BBB Business Review