LIVE ONLINE TRAINING (up to 3-Hours)

Jorlink now offers an efficient Interactive, cost effective way to train or update your skills via the Internet One-on-One. Everyone knows that face-to-face training is the most effective, but it's time consuming and expensive. Now you have a new option; with Jorlink's Interactive Internet e-Demo, e-Training and Tele-Conference service we can do training with you at your premises and a live instructor at the other end whenever is more convenient to you

Phase 1 (45+ min): Discovery, learning about your business, marking\engraving needs.  Setup PC\Software\Machine Configuration.

Phase 2 (45+ min): Learning about the software, creating jobs, highlights of machine.

Phase 3 (45+ min): Q&A, Advance questions, Running Production Job

* Weekend hours may be available with for an additional $50 to block of time
** Remember, 3-Hours is NOT to compare to an onsite Setup\Training, we will do our best at helping you understand your equipment.  If more hours are needed, let us know so we can quote additional time.

365GC Support Plan, Yearly Diagnostic Remote Contract

2nd-Additional Years Price: $495

* Hours of Operation: 9:00am - 5:00pm M-F (EST)

- Program Start Date begin with the date on this invoice and End on its' One (1) Year Anniversary.

- This program covers technical troubleshooting of software and equipment ONLY.

- This program covers 30-minutes of Q&A, “How to”.  For more in-depth training, we recommend our pre-paid 1-3-hour training sessions.

- We will attempt to assist in the repairs of your product, after a certain amount of time (~2+ Hours) we may recommend on-site assistance.

HOW IT WORKS:

1. Call us at (336) 288-1613 Ext. 202, Lets us know if you a Yearly Support Contract & you require troubleshooting Support.
2. Login on-line to our Support Portal (www.JORLINK.com > SUPPORT > CREATE HELPDESK CASE), create a case and enter your details with Severity of the problem.
3. We will contact you within 2-8 Working hours via phone or email, depending on severity of your case.
4. We will troubleshoot the problem for 30-60 minutes, thereafter we may upgrade your case to LEVEL II support.
5. If Level II support is not able to rectify the problem, we will suggest an on-site visit with labor and expenses as additional charges.

BENEFITS:

1) A ten (10%) Discount on Labor & Most Parts\\Supplies (Cermark Products & Tube repairs are excluded)

2) Helpdesk tracking for your case with SLA Service

3) Expert technical support from a Level I or Level II team

4) Returns allowed on parts with a Standard Re-stocking Fee, see our Terms & Conditions-Policies

5) Extended hours of operation, Appt Link: https://jorlink.com/contact-us

6) Loaner tools can be provided for troubleshooting purposes such as our Laser Tube Power Meter (Value at $150/loan)*    

*$50 Processing/ship fee applies

Rev. 03/30/2023MQ

Bearing Kit, Six (6) Bearings for Meistergram\H2 Machines (4 End Carriage-X & Y-axis & 2-Z-Axiz, Savings of 25%+ with Kit) MSRP $108

Bearing, End Carriage, X & Y-axis, Ball-Radial, Flush, .875"OD, .312"ID, .343" THK Each (All Meistergram \ HSquare Machines)

Bearing, Z-Axis-Bottom Leadscrew, Ball, .250ID, .625OD, .69 Flange Each (All Meistergram \ HSquare Machines) Sold as Kit of 2 for $48.00

Belt, Drive, Timing, 40 DP 230 Tooth, .250 WD (DM2818C)

Belt, Meistergram\HSquare Spindle, 18.75" LG, 1/8" Dia. (1612, 2412, 2818-2 Belt System)
Buy Qty of 2 for $35

Belt, Meistergram\HSquare Spindle, 23" LG, 1/8" Dia. (912, PA912, 1912, 2818 Stepper)

Buy Qty of 2 for $35

Belt, Meistergram\HSquare Spindle, 5.75" LG, (2818-2 Belt System)

Coupler, Steel, X & Y-Axis, 2412S, .312 ID, .25 ID, .75 OD, 1.0 in LG

Coupler, Steel, Z-Axis, 2412S, .312 ID, .25 ID, .75 OD, .90 LG

 Comparison Chart

Fonts

EngraveLink Foundation Ver. 10 by CADlink for Rotary Machines

EngraveLink, Version 10, Same as EngraveLab Foundation with Extra Features which Includes: Roland & Meistergram Driver Support with Meistergram D14 Software file Import, Badges & Arc Feature. MSRP $795.00 

Provides you with a solid beginning to computerized engraving with tools for all your basic engraving needs.

Begin with industry-leading import filters, extensive file format support includes DXF, EPS, AI and PDF. Enhance your basic text with imported graphics, and improve your engraving efficiency with single-line engraving fonts. Output to a variety of Rotary Engravers, Vinyl Cutters, and CNC Machines.

Motor, Servo Assy, X,Y, Z-axis 48V (DM2412, DM2818)

Motor, Stepper, 1.88 Amps, 6vdc, 1.8d, 1612-2412-WB2818  X-Y Axis (Same as R6009014 & R4610017, PH2610-01)

Nut, Leadscrew, 1/4P, 2S Anti-backlash, New Syle Nut One pc, 2" L, Triangle-Black (1912XY, 1612XY, 2412XY, 2818XY)
* Previous\original nut was 2 piece Orange, this is no longer available.

Nut, Leadscrew, 1/4P, 2S, Anti-backlash, Flanged Mount, 2Pc's Nut, 2" L, Triangle-Orange (1912H2XY, 2818H2XY)

Nut, Leadscrew, 1/4P, 3S Anti-backlash, 2Pc's (PA912XY  & 912S XY-axis, Requires Rental Special Nut TOOL to remove and Install, rental fee $25)

Nut, Leadscrew, Threaded, 1/2P, 4S (1612Z, 2412Z, WB2818Z, C2818Z, Servo Z)

Nut, Leadscrew, Z-axis 1/2P, 4S, Flange Mount (912Z, PA9Z, WB2818Z-Old)-New Style

R&D + SYSTEM INTEGRATION CONSULTING

Jorlink USA has an in-house network of veteran specialists with over 25+ years of individual experience working with laser, printing and cutting equipment. We have helped countless start-up companies and larger Fortune-500 companies integrate laser, filtration systems and printing/coding machinery into their manufacturing processes. Not only are we able to source most of the products we recommend, so you’ll get better prices than your competitors, we can provide R&D testing and training for getting your line up to speed as quickly as possible. Whether your company needs to start producing IUID tags in-house or add date coding to your production line, Jorlink’s Team of systems experts are here to assist you.

Specialist Knowledge:

• Laser Cutting, Engraving, Marking & Coding
• Continuous Ink Jet (CIJ) Production-Line Coding
• UV Product Printing
• Direct To Substrate Printing
• Direct To Garment Printing
• Fume Extraction & Air Safety
• IUID Tag Production
• COVID-19 Safety Products

Sensor, PCB Assy, Home Switch X-Y Axis for Meistergram\H2 Servo

Spindle, Meistergram\HSquare 1912\2412\2818, 11/64" Assy., 3 Pulley

Spindle, Meistergram\HSquare 2818S,  1/4" Assy., 3 Pulley

Spindle, Meistergram\HSquare 912S\PA912  11/64" Assy., 1 Pulley

Switch, Limit, Straight Lever, (912XYZ, 19XYZ, 2818XY)