LIVE ONLINE TRAINING (up to 3-Hours)

Jorlink now offers an efficient Interactive, cost effective way to train or update your skills via the Internet One-on-One. Everyone knows that face-to-face training is the most effective, but it's time consuming and expensive. Now you have a new option; with Jorlink's Interactive Internet e-Demo, e-Training and Tele-Conference service we can do training with you at your premises and a live instructor at the other end whenever is more convenient to you

Phase 1 (45+ min): Discovery, learning about your business, marking\engraving needs.  Setup PC\Software\Machine Configuration.

Phase 2 (45+ min): Learning about the software, creating jobs, highlights of machine.

Phase 3 (45+ min): Q&A, Advance questions, Running Production Job

* Weekend hours may be available with for an additional $50 to block of time
** Remember, 3-Hours is NOT to compare to an onsite Setup\Training, we will do our best at helping you understand your equipment.  If more hours are needed, let us know so we can quote additional time.

365GC Support Plan, Yearly Diagnostic Remote Contract

2nd-Additional Years Price: $495

* Hours of Operation: 9:00am - 5:00pm M-F (EST)

- Program Start Date begin with the date on this invoice and End on its' One (1) Year Anniversary.

- This program covers technical troubleshooting of software and equipment ONLY.

- This program covers 30-minutes of Q&A, “How to”.  For more in-depth training, we recommend our pre-paid 1-3-hour training sessions.

- We will attempt to assist in the repairs of your product, after a certain amount of time (~2+ Hours) we may recommend on-site assistance.

HOW IT WORKS:

1. Call us at (336) 288-1613 Ext. 202, Lets us know if you a Yearly Support Contract & you require troubleshooting Support.
2. Login on-line to our Support Portal (www.JORLINK.com > SUPPORT > CREATE HELPDESK CASE), create a case and enter your details with Severity of the problem.
3. We will contact you within 2-8 Working hours via phone or email, depending on severity of your case.
4. We will troubleshoot the problem for 30-60 minutes, thereafter we may upgrade your case to LEVEL II support.
5. If Level II support is not able to rectify the problem, we will suggest an on-site visit with labor and expenses as additional charges.

BENEFITS:

1) A ten (10%) Discount on Labor & Most Parts\\Supplies (Cermark Products & Tube repairs are excluded)

2) Helpdesk tracking for your case with SLA Service

3) Expert technical support from a Level I or Level II team

4) Returns allowed on parts with a Standard Re-stocking Fee, see our Terms & Conditions-Policies

5) Extended hours of operation, Appt Link: https://jorlink.com/contact-us

6) Loaner tools can be provided for troubleshooting purposes such as our Laser Tube Power Meter (Value at $150/loan)*    

*$50 Processing/ship fee applies

Rev. 03/30/2023MQ

Adapter, Vacuum Assy Adaptor EGX-350 Kit w/Hose & Vacuum Duct

Adapter Vacuum Assy (Product #1000003262) is intended for use in the EGX-350. The adapter connects the hose that runs from the machine to the vacuum and is sold as a kit from Jorlink. The adapter should be replaced when damaged. The adapter is included in the chip-removal system (US-CHIPSYS-C).

AS-5 By Roland, Adhesive Sheet Hold-down System (Pack of 5)

Bag, Vacuum Filter Bag (3-pk) for Chip Removal System
Filter bag (3-pk) for chip removal system
PRODUCT NUMBER: US-FLTRBAG-A3
This product #US-LN10 is a set of 3 replacement filter bags for the Chip Extraction System (Product #US-CHIPSYS-C). The Chip Extraction System is used with EGX-20/30/30A, EGC-350/360, EGX-400/600 and DE-3 engravers.

Bag, Vacuum Filter Bag (5-pk) for Chip Removal System
Filter bag (5-pk) for chip removal system
PRODUCT NUMBER: US-FLTRBAG-A5
This product #US-LN10 is a set of 5 replacement filter bags for the Chip Extraction System (Product #US-CHIPSYS-C). The Chip Extraction System is used with EGX-20/30A, EGC-350/360 and EGX-400/600 engravers.

Bag, Vacuum Filter Single Bag (1-pc) for Chip Removal System
Filter bag (1-pc) for chip removal system
This product single replacement filter bag for the Chip Extraction System (Product #US-CHIPSYS-C). The Chip Extraction System is used with EGX-20/30A, EGC-350/360 and EGX-400/600 engravers.

Bearing Assy. EGX30, EGX30a or CS-20, (3-Pack)

Belt, Roland Spindle EGX20/EGX350/EGX400/EGX600, A-1CEBRF 5 x 170

Belt, Spindle Belt Roland EGX300\PCN2300

The Bankoran Maru Belt (Product # 11929103) is used with the PNC-2300 and EGX-300 engraver. This spindle belt ensures the spindle moves smoothly for accurate engraving.

Belt, X-Axis Roland EGX400 & EGX600

Belt, Y-Axis Roland EGX600 (150S2M569LW-C)

Roland, Blade Holder, Adjustable Tip, Alloy, Blue

RVZEC-U5032 Blades, Roland, 45 Degree/.25 Offset Premium Blade, 2pk - Standard Materials

RVZEC-U1005 Blades, Roland, 45 Degree/.25 Offset Premium Blade, 5 ea. - All Purpose

RVZEC-U5025 Blades, Roland, 45 Degree/.25 Offset Premium Blade, 5 ea. - Standard Materials

RVZEC-U5010 Blades, Roland, 55 Degree/.5 Offset Blade, 2 ea. - Window Tint

RVZEC-U3050 Blades, Roland, 60 Degree/.50 Offset Premium Blade, 5 ea. - Sandblast

RVZEC-U3100 Blades, Roland, 60 Degree/1.00 Offset Premium Blade, 5 ea. - Thick Materials

RVXD-CH4-OR Blades, Roland, Blade Holder, Adjustable Tip, Alloy, Orange

RVXD-CH4-RD Blades, Roland, Blade Holder, Adjustable Tip, Alloy, Red

Blade Holder, Adjustable Tip, Regular 
XD-CH3 (Ceramic, Standard)

Board, XZ Board Ass’y, EGX400/600 (W589356070)

Brushes, Motor, Roland Vacuum Chip Removal System

Cap Head Replacements, Nose Cones for Roland Metaza MPX90 (2pcs)

Clamp-Table, Short (each)

Collet, 1/4"(6.35mm) for: Roland DGA EGX350/EGX400/EGX600, MDX-40, SRM-10, JXW-10
This 6.35mm Collet (Product #ZC-23-635) is for use with bottom loading end mills. It is compatible with the following Roland DGA devices: JWX-10, EGX-300/400/600, MDX-40, and SRM-10.

Collet, 1/8", ZC-23-3 Solid Split Bottom Load Collet 3mm (.125") For: DE-3, EGX300/EGX350/EGX400/EGX600

This 3mm Collet (Product #ZC-23-3) is for use with bottom loading end mills. It is compatible with the following Roland devices: JWX-10, EGX-300/400/600, MDX-40, and SRM-10.

Collet, Split, Top Load Collet 3.175mm PNC2300A (1,8") For: EGX300/ EGX350/EGX360

This 3.175mm Collet (Product #ZC-23-3175) is for use with bottom loading end mills. It is compatible with the following Roland devices: JWX-10, EGX-300/400/600, MDX-40, and SRM-10.

Collet, 11/64", Solid Bottom Load Collet 4.36 MM (.171") 

For: DE3/EGX350/EGX400/EGX600, Half Round Cutters

This Collet Holder (Product #1000003391, alternative to discontinued # 21655242) is used with standard cutting tools in the EGX-350. It should not be used with pass-through collets. This holder prevents the cutting tool from dropping through the spindle and damaging the engraving material.

Collet, 11/64", ZC-E436 Solid Bottom Load Collet (.171") For EGX300\EGX350\PNC-2300A\EGX400\600, Burnishing - Diamond Guide

This Bottom Loading Burnished Guide (Product #ZC-E436) is intended for use with the Roland EGX-Series engravers. The guide is designed for diamond drag applications and must be used with diamond engraving burnishing tools.

Control Panel, EGX400/600

Ring, Depth Noze-Metal (Thick) For: EGX300\EGX350\EGX400\600\ZDN-200

 Comparison Chart

Fonts

EngraveLink Foundation Ver. 10 by CADlink for Rotary Machines

EngraveLink, Version 10, Same as EngraveLab Foundation with Extra Features which Includes: Roland & Meistergram Driver Support with Meistergram D14 Software file Import, Badges & Arc Feature. MSRP $795.00 

Provides you with a solid beginning to computerized engraving with tools for all your basic engraving needs.

Begin with industry-leading import filters, extensive file format support includes DXF, EPS, AI and PDF. Enhance your basic text with imported graphics, and improve your engraving efficiency with single-line engraving fonts. Output to a variety of Rotary Engravers, Vinyl Cutters, and CNC Machines.

Filter, Water Filter, Activated Carbon for Roland EGX360

Fonts, Monogram Fonts True Type for Windows or Mac (SW DOWNLOAD)

Jorlink's compliments with the purchase of a  Rotary or Laser Engraver

Gear, Pulley, Gear EGX30a & EGX30, Y-Drive (FD31.1558 +GEAR S190 CS-20, 30mm OD-Metal & 58mm OD Plastic White-Gear)

Holder, Inter Lock for Roland EGX360

Jig, Roland Metaza MPX-95, MPX-90. MPX-80 Center Vise

Lever, Lock Roland EGX360

Motor, Replacement Motor – 97047 (Replaced Blue Dot # 97005 & 97038)
For: RRUSCHIPSYSC 

Motor, Spindle For EGX400/600

RR22435425 Motor, XY Axis EGX400 / EGX600 24DCv

RR22435426 Motor, Z Axis EGX400 / EGX600, Roland Rotary

Motor, Z-axis Motor For Roland EGX30a

Roland DGA EGX350

Z-axis Motor

Nose Cone Adapter (2pcs), For: DE3, EGX350, EGX400, EGX600 Teflon Spindle Cone
(SRP $36/ea)

Panel Board 1 Right Side Bottom EGX-20, Button Control (#34 Image)

Panel Board 2 Right Side EGX-20, Knob Adj. Control (#33 Image)

R&D + SYSTEM INTEGRATION CONSULTING

Jorlink USA has an in-house network of veteran specialists with over 25+ years of individual experience working with laser, printing and cutting equipment. We have helped countless start-up companies and larger Fortune-500 companies integrate laser, filtration systems and printing/coding machinery into their manufacturing processes. Not only are we able to source most of the products we recommend, so you’ll get better prices than your competitors, we can provide R&D testing and training for getting your line up to speed as quickly as possible. Whether your company needs to start producing IUID tags in-house or add date coding to your production line, Jorlink’s Team of systems experts are here to assist you.

Specialist Knowledge:

• Laser Cutting, Engraving, Marking & Coding
• Continuous Ink Jet (CIJ) Production-Line Coding
• UV Product Printing
• Direct To Substrate Printing
• Direct To Garment Printing
• Fume Extraction & Air Safety
• IUID Tag Production
• COVID-19 Safety Products

RR31049175AS Screw, wire pin locking screw (M4*20 NI) EGX350

Roland Notes: This machine has been discontinued

Spindle, Roland EGX20, 1/8" Assy. (90 Day Warranty)

Spindle, Roland EGX400/600, 1164" Assy. w/o Collet or Micrometer (90 Day Warranty)

Note: After you replace the spindle, you need to run it without any load with no tool or collet installed for approximately 20 minutes at 15000-RPM

Strip, CAMM-1 Pro GX300  Cutter Protection Pad (Sku #: 1000001385)

The cutter protection strip is one of the most important parts on your vinyl cutter. It allows for straight and true cuts without any jagged edges or ruined material. The Roland cutter pad 1000001385 is for use in the CAMM-1 Pro GX-300 vinyl cutter.

Switch, Cable-Assy, Cover SW1 EGX360

Switch, Cable-Assy, Cover SW2 EGX360

Switch, Emergency Stop Cable-Assy EMG EGX400 / EGX600